Social Media & Mobile Services
How can I be notified of new offers?
If you wish to be notified of new offers available to you, ensure you have allowed permission for push notifications within the AIR MILES App. If you initially dismissed this permission when you first opened the AIR MILES App, you can open your device settings to allow push notifications.
How can I use an offer I loaded onto my AIR MILES Card?
Once offers are loaded to your AIR MILES Card, you can use them simply by swiping your Card during checkout at participating Partner locations. You can also scan your digital AIR MILES Card found in the AIR MILES App. Offers with a price look-up (PLU) or barcode will have to be scanned or manually entered by the cashier.
What is the AIR MILES Mobile App?
The AIR MILES App gives users the opportunity to access benefits on the go, anytime, anywhere in order to get the most out of the Program. Features include:
- Check your AIR MILES Account balances, get quick access to your Account number, transaction history, and Program status (Blue, Gold or Onyx)
- Lock or unlock your AIR MILES Cash Balance at any time
- Never forget your AIR MILES Card again with our digital version of the AIR MILES Card
- You can load offers to your digital card, so you no longer have to print coupons
How do I load offers to my AIR MILES Card?
You will have three options to load offers to your AIR MILES Card:
- 'Activate your offers' by loading to your digital card
- Scannable barcode
- Price look-up (PLU), which is manually entered by the cashier
What type of social media is used by AIR MILES ?
You can connect with AIR MILES on the following Social Media platforms:
Can I get a new PIN on the mobile site?
No. Not at this time. You can however reset or get a new PIN online anytime! To get started visit our Self-Serve Tools page by clicking Need Help? located at the top of your page and then Help tools; Reset my PIN is the first option. Whether you forgot your PIN or need a new one, Reset my PIN will take you through steps to getting a new one.
Quick tip: For the security of your profile, remember to choose a PIN that you will be able to remember! Make sure that your PIN is not easy for others to guess like birthdays, phone numbers or simple numbers such as 0000 or 1234.
Click here for a shortcut to our Self-Serve Tools and get your PIN today!
Can I view offers on my mobile smart phone or tablet? What about desktop?
The AIR MILES App can be viewed on mobile only, tablet is currently not supported with version 3.0. There is no desktop equivalent, but you can always visit www.airmiles.ca for information about our Program.
Can I join for the AIR MILES® Reward Program on the mobile site?
At the moment, joining the AIR MILES® Reward Program can only be done by accessing our full website. To get started click on Join now located in the top right hand corner of your screen; then click I need a card, and in a few easy step you'll be on the way to creating your new Collector profile. Click here for a shortcut to the Join now page on our website!