AIR MILES® Explained - Videos
How do I replace my lost AIR MILES® card ?
If you don't know your Collector number log onto www.airmiles.ca to retrieve your AIR MILES® Collector number and have it e-mailed to you. Click on 'Sign In' and just under the box for your Collector number click on the blue link Forgot Collector Number. Once you have your Collector number, you can order a replacement Card through our Order Cards self-service option located under the Need Help? tab. It can take about 2-3 weeks to receive your new AIR MILES cards in the mail. Click here to get started!
What is AIR MILES Cash?
AIR MILES® Cash lets you instantly use the Miles from your Cash Account in-store on everyday purchases when you shop at participating Partners. 95 Cash Miles gets you $10 that can be used at checkout, in $10 increments up to $750/per Collector Cash Account, per day. AIR MILES Cash transactions must exclude gift cards and near-cash products (i.e. pre-paid credit cards). Exceptions may apply. Click here for AIR MILES Cash terms & conditions.
You can also use your Cash Miles towards AIR MILES® Online Cash Rewards, available with participating Partners up to $750/per Collector Cash Account, per day. Great for shopping online or in-store at a variety of Partners and starting at 95 Miles = $10, you can get Online Cash Rewards for yourself or share them with friends and family.
To start using AIR MILES® Cash, setup the preference slider by clicking the Get Miles tab and selecting Set your preference. Doing this will allow you to begin collecting Miles into your Cash Account. Miles cannot be transferred between Cash and Dream Accounts. However, you can change your preference as many times as you like. To set your preference, click here .
What if I'm Missing Miles from my Account?
To earn Miles, always present your AIR MILES® Collector Card at the time of purchase! If it has been longer than 60 days (or in the case of Bonus Miles 120 days), fill out a Missing Miles Inquiry by clicking here.