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AIR MILES Cash

  • How do I use miles in-store from my AIR MILES® Cash balance?

    When you are done shopping at one of our participating Sponsors, just show your AIR MILES® Card and let the cashier know that you would like to use your Cash balance. Every 95 miles = $10 up to $750 per day!

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  • How do I use Miles from my AIR MILES® Cash balance for eVouchers?

    Once you have at least 95 Miles in your AIR MILES® Cash balance, you can visit www.airmiles.ca/cash to select the Reward Partner of your choice and follow the instructions. Instructions on how to use the eVoucher will be included in the delivery email.

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  • Will I get miles on my purchases when I use my miles instantly at the cash register?

    Yes! You will get miles on all qualified purchases at Sponsors, even when you use your AIR MILES® Cash balance to pay.

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  • How do I change my balance preference?

    Thanks on deciding to join the AIR MILES® Cash Program. To set your Cash Balance simply click Your Account in the top right corner of your screen and click on Set your Balance Preference from the dropdown menu and follow the prompts. Any changes will be effective at 3:00 AM ET the following day.

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  • Who are eVouchers sent by?

    After you have redeemed for an eVoucher, a confirmation email will come from rewards@emails.airmiles.ca

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  • What does setting my balance preference mean?

    Setting your balance preference between your AIR MILES® Cash and Dream balances will allow you to tailor the AIR MILES® experience! It indicates what portion of the Miles you will get will go towards AIR MILES® Cash, and what portion goes toward AIR MILES® Dream. You can change this at any time to decide how you would like to budget your Miles going forward. Keep in mind; Miles already earned to one balance cannot be transferred to the other. Changes to preference will only impact any future Miles you get.

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  • How often can I change my balance preference?

    You may change your earn preference as often as you like. Your new preference will take effect at 3:00AM EST the following day. Any existing Miles you had prior to making a preference change will remain in the previous balance. Please note that it is not possible to transfer Miles between balances.

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  • What happens if I lose my eVoucher?

    An eVoucher can be resent within 12 months of ordering. Visit Your Account in the top right corner of your screen and click on Your Transactions from the drop down menu; then click the Re-Send eVoucher and complete the prompts on the screen.

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