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AIR MILES Cash

  • How do I use miles in-store from my AIR MILES® Cash balance?

    When you are done shopping at one of our participating Sponsors, just show your AIR MILES® Card and let the cashier know that you would like to use your Cash balance. Every 95 miles = $10 up to $750 per day!

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  • Who can I contact if I have an issue with my eVoucher?

    For issues regarding the purchase or delivery of your eVoucher, please contact us through our Contact Us page. For all other questions related to the use of your eVoucher, please contact the Reward Partner. The contact details are presented on the Partner Details pages.

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  • Once I have set my balance preference, how do I start getting Miles towards my AIR MILES® Cash balance?

    You get the same way you have always done it. Like, shopping at our Partners, through your AIR MILES® Credit Cards and through Bonus Offers. Only Miles earned after your preference change has taken effect will be put into the balance of your choice. Please note it that it is not possible to transfer Miles between balances.

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  • If I don't set my balance preference, what happens?

    All the Miles you get will still go into your Dream balance. Your Dream balance can be used to order exciting items from our online Dream rewards, including Flights, Hotels, Car Rentals and Vacation Packages. Enjoy, you've earned it!

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  • What is your return policy?

    There are no refunds. If you receive your Reward in a damaged box, please refuse the shipment and note that the box was damaged.

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  • How do I check my AIR MILES® Cash balance?

    You can check your balance by signing in into your Account, using our mobile app, or through our automated phone service at 1-888-AIR MILES® (247-6453).

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  • What are Dream Rewards?

    Your Dream balance can be used to order exciting items from our online merchandise rewards, as well as Flights, Hotels, Car and Vacation Packages. Enjoy, you've earned it!

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  • Can I transfer my existing Miles into my AIR MILES® Cash balance?

    Once the Miles are allocated to either your Dream or Cash balances, they cannot be transferred.

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