Why doesn't airmiles.ca function properly on my computer?
For our website to function as intended, please use the latest version of Internet Explorer, Google Chrome or Safari, with the latest version of Adobe Flash Player.
Please ensure cookies are enabled and clear Internet cookies after an online fare search.
How do I use the Shopping Cart?
Once you've decided on the Reward you want, click on the Add to Cart button. While in your Shopping Cart, you can edit your Reward (add, remove). To continue shopping and add more Rewards, click Go Back to Rewards.
How do I see the locations for one particular Partner?
To view one or all of the AIR MILES® Partners, click on the Get Miles tab. Choose In-Store from the drop down menu and then Sponsors Near You. From there, you can search by either Category or Partner. To narrow your search for a Partner, enter your address, province, postal code and a range from your home.
If you are using the map and there are no AIR MILES® Sponsors listed, try to increase the distance range by clicking the drop down menu on the Sponsor Near You. You can also change the address, city and/or postal code to get a different result.
AIR MILES® Partners regularly send us lists of their store locations. A Partner location may not appear on the map if it is a new location or if the Partner has not yet provided the address to the AIR MILES® Reward Program.
Why will the Where Can I Fly tool not open?
In order for the Where Can I Fly tool to display on airmiles.ca, your browser must allow pop-ups from our website. If your browser does not allow you to open pop-up windows, you may have to adjust the settings. Please consult your browser's help section for instructions.
What browser can I use on www.airmiles.ca?
To ensure our websites works as designed, we recommend using the latest version of one of the following web browsers:
- Chrome by Google
- Safari by Apple
- Firefox by Mozilla
- Microsoft Edge by Microsoft
- Internet Explorer 11 by Microsoft
If you're using out-dated or unsupported web browsers, some features may not work properly.
If a section of the website does not open, ensure that your browser allow pop-ups and enable cookies. If your browser does not allow you to open pop-up windows, you may have to adjust the settings. We often update parts of our website and some pages and links may change. If you run into this issue, try deleting your web history and clear you cookies/caches.
How do I know what version of web browser I am using?
Using an older browser can cause some of the functions and features not work properly. To ensure that our websites load quickly and that you have the latest security updates; we recommend that you always use the most current version of your web browser.
To find out what browser version you're currently using, visit: WhatBrowser.org.