Important Message from AIR MILES
AIR MILES does not use an automated message to notify Collectors they have won reward miles. Protect your Personal Information. Never give your AIR MILES Collector Account number or PIN in response to a telemarketing call.
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Earn 15

reward miles

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Earn 10

Bonus reward miles

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Air Miles Cash
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Hi, how can we help you today?

Most Frequently Asked Questions

  • Where can I find out how many AIR MILES® reward miles I need for a flight?
    Visit our "Where Can I Fly?" tool and simply select what province you are flying from, what time of year you plan to fly, and watch the info come to life! Make sure pop-ups are allowed for for the tool to work. Bon voyage!
  • How does AIR MILES Cash work?

    The AIR MILES® Cash Program lets you use reward miles in an instant from your AIR MILES® Cash balance when you shop at participating Sponsors. You can also use it for eVouchers with a variety of other partners. Every 95 Reward Miles = $10 up to $750 per day!

    To set or update your balance preference, click HERE

  • Can I merge my Account with another Account?
    Yes you can! We can complete your merge for the following reasons:
    1. Duplicate Accounts (More than one Accounts in the same name)
    2. Lifestyle Change i.e. Beneficiary

    For information on merging reward miles, please call our Customer Care Centre at 1-888-AIR MILES (247-6453), in the Toronto area 416- 226-5171. Our hours of operation are Monday to Friday 8:00 AM Pacific, Mountain, Central and Eastern, 9:00 AM Atlantic, and 9:30 AM Newfoundland Time to 7:00 PM your local time. We're also available Saturdays 9:00 AM to 6:00 PM Eastern.and one of our Customer Care Specialists will be able to assist you.
  • How can I transfer my AIR MILES® to my friend or family member?

    You can easily transfer AIR MILES® from your Account to another Collector Account. A fee of 15¢ plus taxes per Reward Miles is applicable.

    You can transfer or merge your Account by
    contacting us by phone at 1-888-AIR MILES® (247-6453) and 416- 226-5171 for the Toronto area during our business hours.

    Hours of Operation

    Atlantic Canada

    Monday - Friday

    9:00 a.m. to 7:00 p.m.
    your local time


    Monday - Friday

    9:30 a.m. to 7:00 p.m.
    your local time

    All other provinces

    Monday - Friday

    8:00 a.m. to 7:00* p.m.
    your local time

    All provinces


    9:00 a.m. to 6:00 p.m. EST

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