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Air Miles Cash
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95
=
$10 off
reward miles
your purchases

AIR MILES SUPPORT

Hi, how can we help you today?

Most Frequently Asked Questions

  • What does expiry mean?

    Beginning December 31, 2016, Reward Miles older than 5 years will begin to expire on a quarterly basis. Miles posted to your Accounts are date stamped and, if not used, are removed from your Account 5 years later, on the last day of that quarter. Our quarters end on:

    • March 31
    • June 30
    • September 30
    • December 31

    For example, a Mile you got in January 2014 would expire, if unused, on March 30, 2019.

    To request an expiry statement, click here.

  • How will I know when my Miles expire?

    You can request a personalized Expiry email statement to show you how many Miles are due to expire each quarter for the next 12 months.

    To request an Expiry Statement, sign into airmiles.ca using your Collector number and PIN. Once you're signed in, click on the Your profile drop down menu in the top right hand corner of the screen and select View Transactions, then click on Expiry Statement. This will generate your customized email outlining the status of the Miles in your accounts, which you'll receive within 12-24 hours.

    For a shortcut to the page, click here.

  • What is AIR MILES Cash?

    AIR MILES® Cash lets you instantly use the Miles from your Cash Account in-store on everyday purchases when you shop at participating Partners. 95 Cash Miles gets you $10 that can be used at checkout, in $10 increments up to $750/day.

    You can also use your Cash Miles towards AIR MILES® Online Cash Rewards, available with participating Partners. Great for shopping online or in-store at a variety of Partners and starting at 95 Miles = $10, you can get Online Cash Rewards for yourself or share them with friends and family.

    To start using AIR MILES® Cash, setup the preference slider by clicking the Get Miles tab and selecting Set your preference. Doing this will allow you to begin getting Miles deposited into your Cash Account. Miles cannot be transferred between your Cash and Dream Accounts. However, you can change your preference as many times as you like. To set your preference, click here .

  • What options are there to use my Miles?

    There are many options for using the Miles from your AIR MILES® Cash or Dream accounts.

    Our online Dream Rewards catalogue offers exciting rewards for you to make the most of your Dream Miles. It has everything from travel rewards, to merchandise for your home, to exciting sweepstakes, and even premium tickets to some of the hottest events across the country.

    Miles from your AIR MILES Cash account can be used instantly in-store, at a selection of great Partners across the country. Every 95 Miles in your Cash Account gets you $10 off your purchase. You can also use your Cash Miles online to receive Online Cash Rewards, for participating Reward Partners. For more information on using your Miles visit airmiles.ca/cash

  • Can I transfer Miles between my AIR MILES® Cash and Dream Accounts?

    AIR MILES® Reward Miles cannot be transferred between your Cash and Dream accounts. However, you can change your preference as many times as you like.

    Using the preference slider, you can setup or change the deposit ratio for your Miles by moving the slider from 0% - 100% toward either your Cash or Dream Accounts. Once set, future Miles will be added to your accounts the way you want. If you change your mind, simply sign back into airmiles.ca and change the preference slider to a different ratio. For more information or the update your preference - Click on the Get Miles tab and select Set your preference, or click here.

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