Our self-serve tools can help with the following: Need to reset your PIN or retrieve your Collector number? Reset your PIN here Need to order a card? You can order a card here Need to update your profile? You can update your profile here Need to transfer and merge accounts? Learn more here
Questions on how you can get Miles?
Our Self-Serve Tools can help with the following: Missing Miles? Report missing Miles here. Note that base Miles may take up to 60 days to post and Bonus Miles may take up to 120 days to post. Need to set your Cash/Dream preference? Set it here Looking to buy Miles? Miles can be purchased here
Get answers to general travel inquiries
Flights, cars and hotels can be booked through our online tool. Visit our Travel homepage to search for your next trip. Need a copy of your travel itinerary? View your itinerary here
Need to change your reservation? You will need to call us at 1-888-AIRMILES (1-888-247-6453)
Need assistance accessing your account or have general questions