Forgot Collector Number

Forgot your collector number?
Follow the steps below to obtain your collector number. Please make sure you match the information you provided last time you updated your profile with us.

Please note: for security purposes, to complete the Forgot my Collector Number process you will need to have your Last Name and a valid and verified email address on file. If you do not have this information on file, please contact our Customer Care Center.

All fields are required.

1Verified Email Address

In order to retrieve your collector number, we need to have a Verified Email Address on file.

Please enter your Verified Email Address:
Please enter your last name :
Postal Code:
Date of Birth

2Select an Image

Please select one of the images below. It will be included in the email that we send you, so you'll know it's from us.

Train
Telephone
Leaf
Stroller

3Verification Check

A CAPTCHA is a program that can tell whether its user is a human or a computer.